Can Conflict De-escalation Training Save Lives on Shift?

Every shift includes moments when a conversation can go one of two ways. A raised voice, a refused order, or a frightened person can turn into a physical struggle in seconds, or it can settle down with the right words. At Custom Training, we have seen how conflict de-escalation training…Read More

Are Your Report Writing Skills Failing You in Court?

Just for a fleeting second imagine you are on the stand, the defense attorney holds up your report. It happens more often than most officers admit. Strong report writing skills protect your credibility, your agency, and the case you worked hard to build. Weak ones hand the other side an…Read More

Motivational Interviewing Training Online

Busy schedules should not stand in the way of better conversations, and neither should travel or coverage costs. Probation officers, correctional staff, and counselors can build reflective listening and open question skills through motivational interviewing training online, wherever they work.…Read More

Motivational Interviewing Training Online

Busy schedules should not stand in the way of better conversations, and neither should travel or coverage costs. Probation officers, correctional staff, and counselors can build reflective listening and open question skills through motivational interviewing training online, wherever they work.…Read More